Mount Essence Shipping Policy
Overview
Welcome to Mount Essence, where we dedicate ourselves to ensuring our cherished customers receive their purchases efficiently and without hassle. This policy details our shipping terms that are applicable to any items purchased through our website.
Shipping Destinations
- We are delighted to offer shipping to the United States and Canada.
- Enjoy FREE Standard Shipping on all orders totaling $65 or more before tax within the U.S and Canada.
- We proudly extend our shipping services worldwide to reach our international customers.
Shipping Costs
- Orders below $65, within the U.S. and Canada, will incur a standard shipping fee, which will be specified at checkout.
- International shipping costs will be calculated and displayed during the checkout process.
Order Processing and Delivery Times
- Orders are meticulously processed within up to 5 business days following receipt, subject to availability and credit verification.
- Upon your order being processed, an email notification with tracking information will be dispatched to you.
- Allow up to 14 business days for shipping following the processing period.
- Do note that Mount Essence is not accountable for delivery delays that are outside of our control, such as unforeseen weather conditions or service interruptions.
Additional Shipping Details
- Orders are dispatched during regular business hours, Monday to Friday, excluding public holidays.
- Notification will be sent to customers in the instance of any significant dispatch delays.
- Please confirm your shipping address is accurate, as we are unable to redirect goods once they are en route to you.
Returns
Inquiries
For additional inquiries or if you encounter any challenges regarding our shipping policy, please reach out to our Customer Service team at contact@mountessence.com or here.
Thank you for opting for Mount essence!